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Join the IT/ES services EcoSystem FreeIt’s Halloween. Time for kids to dress up and go trick or treating. Last year Austin (then age 7) went as an artist. This year he insisted he wanted to be an artist again. I was trying to negotiate with him to “be” something more fun (or scary) this year and to “change things up.” But more on that later.

As I was negotiating with him to get him to think about a different costume, I began to connect dressing up with classical negotiation behaviors and gamesmanship.

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Join the IT/ES services EcoSystem FreeIf we take a quick walk down memory lane and think about the communication methods that were considered “leading edge” twenty years ago, we realize that everything in use today for connecting with other individuals and businesses could be replaced with something new in the blink of an eye. It is also evident that the amount of time it takes a technology to become antiquated, and another to rise to prominence, is incredibly short.

Fueled by the use of mobile phones and tablets, the rise in various user platforms (apps, etc.) over the last decade has been incredibly fast. New means of communicating instantaneously with millions of people around the world have changed the way we socialize, talk, exchange – and consume.

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Comments | Posted in Business Communications By Atul Ahuja - Managing Director at Softline Group

Join the IT/ES services EcoSystem FreeJust came across an interesting post by Colin Bannon, CTO BT this morning. The infographic which he has shared compares and contrasts the Old or a more traditional operating model of IT with a new, evolving operating model of IT. While I have first-hand experienced this dramatic change through my recent roles in Digital Transformation in Retail and Financial Services, the infographic drives home the key transformation points really well. Gone are the days of traditional and conventional Pyramid of IT organisation hierarchy towers where the change is driven from the top IT leaders such as CIO, CTO and their teams. Instead now what we are witnessing is more decentralized, dynamic, agile change driven by smaller, more focused teams coming not just from IT but Operations, Finance, Marketing, Sales and even Business user communities.

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Comments | Posted in Strategic Relationship Management By Amitabh Apte - CTO / Chief Architect Deutsche Bank

Join the IT/ES services EcoSystem FreeYes! I used the word "Suffering" because this is how it feels when you have a ripoff report on the internet and your potential buyers and clients stop responding you for no reason. Nowadays, negative internet reports are used as a business tactic towards a competitor or an ex-employer. As a business owner, you understand the importance of Online Reputation on internet search engines and how it impacts your business and revenues and since there is no way to get rid of these negative reports so you either sit back or pay couple of thousands $$ to people who promise the removal of such reports which is not at all possible. However, there's always a solution for every problem and you just need a right team for getting it done. We have such team who can definitely bring internet results just as per your expectation.

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Comments | Posted in Suffering By Rohit Bhatia - Graymen Technologies

Join the IT/ES services EcoSystem FreeA recent Economist article explores how process of invention is changing.

Think back in time. Invention used to be more singular and more “heroic.” Inventors such as Stephenson, Morse and Goodyear were the “shock troops” of the Industrial Revolution, helping to bring “humanity from agrarian poverty to manufactured plenty. These days, though, inventor-superstars, while not absent, are fewer and farther between,” the article says.

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Comments | Posted in Invention By Kate Vitasek - Author, Educator and Architect,Vested Business Model; Forbes Contributor

Join the IT/ES services EcoSystem FreeMany contemplate a job change at certain points of their career.

While research indicate that majority leave their bosses, through many years of conducting exit interviews I believe that an equal % of people consider a job change cause of lack of opportunities that their current job offers them. While the discontentment rises over the current job, all that was RIGHT a few months back begins to seem WRONG. The negativity drives one to say "Quits" , cause there were no other options or were there options in the existing scenario that couldn't be considered?

Which gets me back to the question - Job Change or Role Change? Both the options offer simillar set of challenges. Consider these:

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Comments | Posted in Job Change vs. Role Change By Shweta Mohanty – Human Resources Professional, Cognizant

Join the IT/ES services EcoSystem FreeMore than often I have heard customers complain that after the initial sale, the salesperson tends to forget about the program. In reality, while all customers want the salesperson to stay as a program manager, the cost of having the salesperson perform delivery management work is very high. For this and effectiveness, once the sale is made, there is the Delivery Manager who takes care of Project Delivery and the Engagement/Account Manager manages the relationship.

…then why many a times, this feeling lingers at the beginning of every next sale ?…how does this opinion affect the probability of future sales?…what can be done to avoid such unhealthy perceptions?

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Comments | Posted in Mind the Gap By Nimkee Gupta – Consultant, Wipro

Join the IT/ES services EcoSystem FreeIn the title above, two very strong words are @ play! Transformation and Inevitable! For the past 60 odd years, we have seen technology transform take different shapes and sizes, which we believe is becoming more and more disruptive in nature. Will time travel remain a paradox? or will quantum gravity that replaces general relativity show some results understandable by many of us or at-least me!

All-right then, adopting cloud computing business model, help companies to make this shift from managing technology to managing businesses. And in the process of making that shift, they can move away from fixed cost structure and redirect their money to activities more directly related to generating revenue. Its that simple! In my earlier posts, I had briefly mentioned that, enterprises spends 70- 80% of their budgets on running their operations and mere 20% on bringing innovation in their business model. For SMBs/SMEs an individual or the responsible IT person spend the equivalent in time!

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Comments | Posted in Cloud Transformation is Inevitable By Nilesh Gupta - Business Head, Frontier Business Systems

Join the IT/ES services EcoSystem FreeMergers and acquisitions (M&A) and corporate restructuring is a critical aspect of today’s finance world. The investment bankers if not creating big companies from smaller ones, break up companies through spinoffs or carve-outs. Transactions or Agreements can be worth hundreds of millions, or even billions of dollars. They control the companies’ fortune for years to come. For a CXO, directing an M&A can characterize his whole career. It is no wonder that we hear about so many of these transactions. They happen all the time. M&A deals always grab eyeballs, but what does this all mean to the various stakeholders. The following attempts to dwell on this as well as other factors governing a typical M&A.

In my profile as a Program Manager on the roles of an Indian Software and Services company, I have had close view of couple of small scale M&A instances that happened. I had the opportunity to get involved in both instances as a decision maker and executor. Will in the next few sections attempt to dissect both of them as case-studies, analyze the rights and wrongs.

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Comments | Posted in Merger and Acquisitions By Saptarshi Saha - Services Bureau Head, Schneider Electric

Join the IT/ES services EcoSystem FreeA few years back I shared a clip from a popular British game show, Golden Balls, which illustrates in an entertaining way game theory and the prisoner’s dilemma. Today I want to share another clip from the same show to explore another aspect of game theory: tit-for-tat. Tit-for-tat is a common term used in game theory.

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Comments | Posted in Golden Balls By Kate Vitasek - Author, Educator and Architect,Vested Business Model; Forbes Contributor
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